A LYRICAL BODY Pilates Studio

Studio Policies

 IN THE STUDIO:


1. 
Equipment must be sprayed down after you have used it.

2.  Cell phones must be turned off or placed on vibrate. While we understand the need for the important people in your lives to reach you, please make sure your cell phone will not be disruptive to others. 

3.  Please do not wear clothing with buttons and zippers as it damages the equipment.

4.  Shoes may not be worn in the studio.



CANCELLATIONS AND MISSED CLASSES:

1.  Private sessions- 12 hours notice is required to cancel your private session. If you are unable to give the required notice you will be charged a $35 cancellation fee.  This fee will be deducted off your package. However, you will be able to make up your missed session in an assigned mat/quartet session. Rescheduling must also be done 12 hours in advance.

2.  Semi Private sessions- 12 hours notice is required from both members of the group in order for the class to be cancelled. The classs will continue as planned unless both clients give 12 hours notice.  The member(s) who miss the class may make it up in an assigned mat/quartet session. Rescheduling must also be done 12 hours in advance and both members of the semi private must be in agreement.

3.  Quartet/Mat sessions- 12 hours notice is required from all members of the group in order for the class to be cancelled. The class will continue as planned unless all members of the group give 12 hours notice.  Missed classes can be made up in an assigned mat/quartet session. Rescheduling must also be done 12 hours in advance and all members of the quartet/mat class must be in agreement.

4.  Prenatal clients- If a package is bought during your pregnancy and a doctor deems it dangerous to continue exercising at any time during the pregnancy a doctor’s note is required. Your package will remain on hold until a doctor considers you safe to exercise, even if it is after the baby arrives. However, your package will expire if you have not returned to the studio within 7 months of the baby’s birth. Please note that a doctor’s note of approval is required to become a new client to the studio after you have become pregnant.

5.  Snow Days- Please call into the studio the day of a storm to find out if your session has been cancelled. If the studio is not closed cancellation policies apply.

6.  If the studio cancels the class, you will not be charged for the session, no make up will be required. Your package is extended by a session.



PACKAGES:

All packages have a 4 month expiry and are only transferable among family members, before expiring. They can be purchased by cash, debit, Visa or Mastercard.
Clients who refer friends or family to the studio will receive a 15% discount off their next purchased package.

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